Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website:

  • Name
  • Phone number
  • Email address
  • Property/service details
  • Any information submitted through forms

2. How We Use Your Information

Your information is used to:

  • Respond to inquiries
  • Schedule inspections or services
  • Provide quotes
  • Improve our services
  • Communicate with you regarding your request

3. SMS / A2P COMMUNICATION CONSENT

By submitting your information through our forms, you agree to receive communications from Prime Legacy Restoration, including:

  • Calls
  • Emails
  • SMS / text messages

These communications may include:

  • Appointment confirmations
  • Service updates
  • Follow-ups
  • Important service-related notifications

Consent Notice

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For help, reply HELP

👉 This consent is not a condition of purchase.

4. Information Sharing

We do not sell or rent your personal information.
 We may share information only when necessary to:

  • Provide services
  • Comply with legal obligations

5. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

6. Cookies and Tracking

We may use cookies or similar technologies to improve website experience and analyze usage.

7. Your Rights

You may request to:

  • Access your data
  • Update your information
  • Request deletion of your data

8. Third-Party Services

We may use third-party tools (CRM, analytics, communication platforms) to manage our services and communication.

9. Changes to Privacy Policy

We may update this policy at any time. Changes will be reflected on this page.

10. Contact Information

If you have questions about this Privacy Policy or your data, please contact us through the Contact page.