Privacy Policy
Privacy Policy
Effective Date: [May 2026]
Best Price Roofing LLC, doing business as Prime Legacy Restoration, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, submit a form, contact us, or use our services.
1. Information We Collect
We may collect personal information when you interact with our website, submit a contact form, request a quote, schedule an inspection, or communicate with our team.
The information we may collect includes:
- Name
- Phone number
- Email address
- Property address or service location
- Property or service details
- Photos, documents, or information you voluntarily submit
- Communication preferences
- Any additional information submitted through website forms, phone calls, emails, or messages
We may also collect limited technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and website usage data.
2. How We Use Your Information
Prime Legacy Restoration may use your information to:
Respond to inquiries
Schedule inspections, appointments, or service visits
Provide quotes or estimates
Communicate with you regarding your service request
Provide roofing, restoration, emergency service, storm damage, water damage, leak detection, tarping, dry out, reconstruction, and related services
Send appointment confirmations, reminders, and project updates
Provide customer support
Improve our website, services, and customer experience
Maintain internal business records
Comply with applicable legal obligations
3. SMS / A2P Communication Consent
By submitting your information through our website forms, providing your phone number, and opting in to SMS communications, you agree to receive communications from Best Price Roofing LLC, doing business as Prime Legacy Restoration, including calls, emails, and SMS/text messages related to your inquiry, service request, appointment, quote, inspection, project update, or customer support request.
SMS messages may include appointment confirmations, inspection updates, quote follow-ups, service request updates, project updates, customer support responses, and important service-related notifications.
Message frequency may vary depending on your request and service activity. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. After replying STOP, you may receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP or contact us through our website contact page.
Consent to receive SMS messages is not a condition of purchase.
4. Information Sharing
Best Price Roofing LLC, doing business as Prime Legacy Restoration, does not sell or rent your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
We may share information only when necessary to:
Provide our services
Schedule inspections or appointments
Communicate with customers
Manage customer support
Process service requests
Support business operations
Comply with legal obligations
Protect our rights, property, or safety
We may use third-party service providers, such as CRM platforms, website hosting providers, analytics tools, communication platforms, and customer service providers, to help us operate our business. These providers are only permitted to use information as necessary to provide services on our behalf.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online platform, or data transmission system can be guaranteed to be completely secure. By using our website, you acknowledge that you provide information at your own risk.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor activity, analyze website performance, and improve our marketing and user experience.
Cookies may collect information such as pages visited, time spent on the website, browser type, device type, and general usage behavior.
You may adjust your browser settings to refuse or disable cookies. However, some parts of the website may not function properly if cookies are disabled.
7. Third-Party Services
We may use third-party tools and platforms to help operate our website, manage customer communications, process inquiries, analyze website traffic, and provide services.
These third-party services may collect or process information according to their own privacy policies. Prime Legacy Restoration is not responsible for the privacy practices of third-party websites, tools, or services.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for convenience only. Prime Legacy Restoration is not responsible for the content, privacy policies, or practices of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
9. Your Rights and Choices
You may contact us to request that we:
Confirm whether we have your personal information
Update or correct your information
Delete your information, subject to legal or business record requirements
Stop contacting you for marketing or service-related communications where applicable
Opt you out of SMS communications
To opt out of SMS messages, reply STOP at any time.
For SMS help, reply HELP.
You may also contact us through our website contact page for privacy-related requests.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
11. Children’s Privacy
Our website and services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
12. Updates to This Privacy Policy
Prime Legacy Restoration may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
13. Contact Information
If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact Prime Legacy Restoration through our website contact page: